Privacy Policy

1. Information We Collect

When you register for and use a bdt3 account, we collect certain categories of personal information. The categories we may collect include, but are not limited to, the following:

• Identity information: full name, date of birth, national identification details (for KYC verification purposes).
• Contact information: email address, mobile phone number, and residential address (city, district, Bangladesh).
• Financial information: bKash or Nagad mobile wallet numbers, transaction reference IDs, and deposit/withdrawal history — we do not store full bank account numbers or card PINs.
• Technical information: IP address, browser type and version, device identifiers, operating system, and session timestamps — collected automatically when you access our platform.
• Usage and gameplay data: the games you play, bet amounts, session durations, bonus usage patterns, and responsible gaming preferences you have set.

We collect this information directly from you at registration, automatically through your use of our services, and — in limited cases — from trusted third-party identity verification providers to comply with anti-fraud and know-your-customer (KYC) obligations.

2. How We Use Your Information

bdt3 uses the information we collect for specific, legitimate purposes that are necessary to deliver our services to players across Bangladesh. These purposes include:

• Account creation and authentication: verifying your identity at registration and on subsequent logins to protect your account from unauthorised access.
• Processing deposits and withdrawals: handling your bKash, Nagad, Rocket, Upay, Visa, or Mastercard transactions securely and crediting your bdt3 account balance promptly.
• Customer support: using your contact details and account history to resolve disputes, answer queries, and provide timely assistance — available 24/7 via [email protected].
• Responsible gaming monitoring: analysing your session data and betting patterns to identify signs of problem gambling and, where appropriate, to prompt or enforce responsible gaming tools such as deposit limits or self-exclusion.
• Platform improvement and analytics: aggregated, anonymised usage data helps us optimise game availability, page performance, and user experience across our cricket, slots, and casino sections.

We do not use your personal information for automated profiling that produces legal or similarly significant effects without human review. We will never use your data in a way that conflicts with the purposes stated in this Privacy Policy without first obtaining your explicit consent.

3. Sharing Your Information

bdt3 does not sell, trade, or rent your personal information. We share data only in the following limited and necessary circumstances:

• Service providers: trusted payment processors (bKash, Nagad, Rocket, Visa, Mastercard) and identity verification partners who need limited data to complete their service on our behalf — all bound by strict confidentiality agreements.
• Legal and regulatory compliance: if required by applicable law, court order, or a lawful request by a competent authority, we will disclose the minimum data necessary to comply.
• Anti-fraud and security: in cases where we detect fraudulent activity, account abuse, or a security threat, relevant data may be shared with fraud-prevention services or law-enforcement agencies.

We require all third parties to implement appropriate technical and organisational safeguards when handling data on our behalf, and we do not permit them to use your information for their own marketing purposes.

4. Payment Data and Financial Privacy

bdt3 integrates with leading Bangladeshi mobile financial services — bKash, Nagad, Rocket, and Upay — as well as international card networks Visa and Mastercard. When you initiate a deposit or withdrawal, your payment instruction is transmitted securely over an encrypted channel directly to the relevant payment provider. bdt3 stores only a transaction reference number and the corresponding amount; we do not store your full mobile wallet credentials, card numbers, CVV codes, or PINs.

All financial data is handled in strict accordance with the security standards of the respective payment networks. If you believe an unauthorised transaction has occurred on your bdt3 account, please contact our support team immediately at [email protected] so we can investigate and, where warranted, escalate to the relevant payment provider.

5. Cookies and Tracking Technologies

bdt3 uses cookies and similar technologies to deliver a functional, personalised, and secure experience. We use three categories of cookies: (i) Essential cookies — these are strictly necessary for the platform to operate, including session management and fraud prevention; they cannot be disabled. (ii) Functional cookies — these remember your preferences such as language and display settings to improve your experience. (iii) Analytics cookies — these collect anonymised, aggregate data to help us understand how players navigate our platform so we can improve performance and content offerings.

You can control non-essential cookies through your browser settings. Please note that disabling functional or analytics cookies may affect the quality of your experience on bdt3. We do not use cookies to serve third-party advertising on our platform.

6. Data Retention

bdt3 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, unless a longer retention period is required for legal, accounting, or regulatory compliance reasons. In practice, account data is retained for the duration of your account's active life plus a further period as required by applicable financial and anti-money laundering record-keeping obligations.

When your data is no longer required, we delete or anonymise it using secure methods. If you close your bdt3 account, we will process a data deletion request for non-legally-mandated records within a reasonable timeframe. Some anonymised aggregate data (e.g. traffic counts, game popularity metrics) may be retained indefinitely as it cannot be linked back to any individual.

7. Your Rights Over Your Data

As a bdt3 player based in Bangladesh, you have a number of rights regarding the personal data we hold about you. These rights include:

• Right of access: you may request a copy of all personal data we hold about you. We will provide this within a reasonable timeframe.
• Right to rectification: if any information we hold is inaccurate or incomplete, you have the right to ask us to correct it promptly.
• Right to erasure: in certain circumstances, you may ask us to delete your personal data — subject to our legal retention obligations and account-closure procedures.
• Right to restrict processing: you may ask us to pause processing of your data in certain situations, such as while we verify a rectification request.
• Right to object: you may object to us processing your personal data for direct marketing communications at any time. We will honour this request immediately.

To exercise any of these rights, please contact our support team at [email protected]. We will acknowledge your request within 2 business days and aim to resolve it fully within 30 days. Requests made for reasons of account security verification or legal obligation may take slightly longer, and we will communicate any delay to you transparently.

8. Security Measures

bdt3 takes the security of your personal data seriously. We implement a range of technical and organisational measures designed to protect your information against unauthorised access, loss, alteration, or disclosure. These include SSL/TLS encryption for all data in transit, secure server infrastructure with regular security audits, role-based access controls so that only authorised personnel can access personal data, and routine monitoring for unusual account activity or potential breaches.

While we employ industry-standard security practices, no online platform can guarantee absolute security. In the unlikely event of a data breach that poses a risk to your rights, we will notify affected users promptly and take immediate steps to contain and remediate the incident. You can also help protect your account by choosing a strong, unique password and never sharing your login credentials with anyone.

9. Children and Underage Players

bdt3 is strictly an adult-only platform. Our services are not directed at, and must not be used by, any person under the age of 21. We do not knowingly collect personal data from individuals under 21 years of age. If you are a parent or guardian and believe your child has registered on bdt3, please contact us immediately at [email protected] so that we can close the account and delete any associated data. All new registrations undergo age verification as part of our KYC process to prevent underage access to our casino, cricket betting, slots, and other gaming services.

10. Changes to This Privacy Policy

bdt3 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make a material change to this policy, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users via email or an in-platform notice.

Your continued use of bdt3 after any changes to this Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your information. The version in effect at the time you use bdt3 is the version that governs our handling of your personal data.

11. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bdt3 handles your personal data, our support team is here to help. We are committed to resolving privacy queries promptly, transparently, and in good faith.

You can reach us by email at [email protected]. Please include your registered account email address and a brief description of your query so we can assist you as efficiently as possible. We aim to respond to all privacy-related enquiries within 48 hours during Bangladesh Standard Time (BST, UTC+6) business hours.